Information Technology

Expansive, enterprise experience.

Auditing Process

IT is the backbone of the new age healthcare organization. The quality and configuration of a technology environemnt will have a direct impact on the adoption, efficiency and growth of a healthcare organization. Solve Healthcare carefully audits your existing technology infrastructure based on three key factors.

Reliability

The age of all technology assets. Since healthcare is the last major industry in America to adopt technology, it is not uncommon for a healthcare organization to possess old equipment. We want to be sure our clients are well-equipped, so replacing old equipment is an important measure. Naturally, our team will recommend to retain or repurpose any equipment that is in good standing.

Performance

One of the most common complaints we receive relates to the performance of existing IT components. In order to maximize adoption and make a smooth transition to EHR, end-users and Providers will need to harness the efficiency of a speedy IT configuration. There is a direct correlation between the performance of the IT environment and the overall efficiency achieved at a healthcare organization or by end-users. We find users become frustrated when systems are slow, often prompting them to revert back to legacy healthcare processes.

Scalability

Solve Healthcare is focused on helping our clients to prepare for future technology considerations. Thus, we help you to determine whether or not your solution is positioned for growth. Healthcare technology is maturing quickly, which means that if your functions are not up-to-date, you may be missing out on enhancements and opportunities. More importantly, we don’t expect our clients to make the same investment every few years, so our recommendations are designed to last. In fact, we expect our clients to build their business on this premise.

Interwoven Approach

Technology and compliance in healthcare go hand-in-hand and our approach does too. Solve’s services differ because our compliance and technology professionals collaborate to examine, develop, validate and deliver security recommendations to our clients.

Technical Safeguards

Asset Identification
Visualizing Vulnerability
Inventory Management

Physical Safeguards

Environment Security
Access Controls
Monitoring

Administrative Safeguards

Policies
Roles & Responsibilities
Processes and Response

Remediation

We don’t just provide you with a list of recommendations, Solve can augment or take ownership of remediation. Our talented and cohesive teams deliver definitive results with finesse because we practice what we preach.

Services

Hardware & Software
Security & Networking
Backup Systems
EHR/PM Optimization
Interfaces
App Development
Training

Virtual CTO

Administration
Advisory
Planning & Strategy
Process Review
Resource Management
Technical Evaluation
Support from HIT Experts

Ongoing Support

Solve Healthcare understands that being onsite, especially during an emergency, is important to our relationships. Our global network of HIT Experts ensures that help is close by and ready to assist.

We’ve invested heavily in people and technology to help us adequately monitor your most critical infrastructure. Solve Healthcare employs the use of sophisticated monitoring tools to quickly identify and respond to conditions that might exist in your technology environment.

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